Shipping & Return Policy

Any Return, Refund or exchange is eligible if it is claimed with in 10 days of Purchase/delivery via call or email and it meets our criteria :

Terms & Conditions 

• The product is damaged, stained, defected or incomplete.
• The product delivered does not match the product ordered.
• The product is unwashed and not used in any way.
• The product is in its original and undamaged packing (careful opened package will not be considered damaged).
• The product received does not match the size ordered.
• Personal Care items are neither exchangeable nor returnable.
• The minimum time for processing return or exchange is 3-5 working days.
• The minimum period for processing refund is 7-10 working days depending on mode of payment.
• In case of REFUND shipping and handling charges will not be refunded.
• This policy applies to local orders only.
• For international Order please eshop.nafaa@gmail.com or call us  +92 337 7095333(9am - 8pm , Monday - Saturday )  

Exchanges and refunds during sale or on discounted product is ONLY applicable, if the product received does not match the product you have ordered.